AVAYA is a global leader in communication systems, applications and services. Avaya design, build and managed networks for business enterprises. Customers range from small businesses and non-profit agencies up to more than 90% of the companies in the FORTUNE 500. They all rely on Avaya for reliable, secure networks that facilitate customer relationships, enhance productivity and maximize profitability.

The Avaya IP Office family is designed to address the complex needs of the home office, small office and medium-sized enterprise with simple yet powerful communications tools.

E v e r y A v a y a I P O f f i c e p l a t f o r m o f f e r s y o u :
• Music on Hold (Internal/external)
• Managing office devices - 2 relay ports for remote-control doorentry systems, activatingheating/AC system, coffee maker, etc.
• 2 expansion slots for —T1/PRI (single or dual on IP412) —Quad Analog Loop Start Trunk
• T-Pad Interface for T-PAD credit card terminals
• DTE Port for system administration
• Local Area Networking Built-in dual-speed LAN ports with integrated firewall.
• Wide Area Networking Connect to digital leased line services via X.21, V.24 or V.35 at speeds up to 2 Mpbs. Supports Point-to- Point Protocol (PPP) orFrame Relay.
• Conferencing Built-in conference bridge for 1 or 2 (IP412) 64-party conferences.
• Voice over IP —Optional Voice Compression Module supports 5, 10, or 20 simultaneous voice over IP
sessions (or up to 40 with IP412). —Used for multi-site networking over a WAN or supporting IP telephones and softphones.
• Modem Support Optional support for V.90 modem calls.

Small Office Solution

A v a y a I P 4 0 3 O f f i c e

For a small office with sophisticated communications needs. Built-in support for ten extensions (2 analog, 8 digital) and 30 digital trunks. By adding three expansion modules you can support up to 100 extensions and 76 trunks. Connect devices such as point-of-sale terminals with the USB port, and take advantage of integrated voicemail.

The IP Office Soho is an all-in-one telephony and data solution for small businesses. Features include conferencing, messaging services and CTI.

• 4 analogue exchange lines, plus up to 8 VoIP trunks
• 12 extensions, plus up to 16 IP phones
• minimum capacity: 2 lines with 4 extensions
• maximum capacity: 12 lines with 28 extensions
  
  Aimed at smaller sites, IP Office delivers VoIP networking for up to 15 sites, and up to 250 users across those sites, with a high degree of feature transparency. By supporting Voice over IP (VoIP) with full Quality of Service, multiple sites can be networked together, providing a consistent, seamless system that users simply use, no matter where they are located. Using the combined voice and data networking infrastructure, together with central applications, such as Voice Mail Pro and eConsole, IP Office delivers substantial cost savings to customers. Voice calls can be dynamically allocated and even "bump" a multi-channel data transmission from one of its channels if the situation requires. Calls can be routed quickly and easily between sites, and companies can take advantage of Least Cost Routing to minimise their call charges, using their own data network to transport call traffic, and breaking out to the PSTN where the call is cheapest. By integrating IP Office with the INDeX and DEFINITY products, and supporting the same hand-sets, companies can implement a high level of functionality at their head office, whilst taking advantage of consistent handsets and applications across the enterprise, reducing training costs and call charges.

Small to mid-sized business solution

A v a y a I P 4 0 6 O f f i c e

For a small or midsize office experiencing orexpecting growth. Compared to IP403, the IP406 Office offers twice the capacity: with 6 expansion modules, you can support up to 180 extensions
and 144 trunks. Supports 2 T1/PRIs.

Large Office business solution

A v a y a I P 4 1 2 O f f i c e

For midsize to large offices with advanced needs. Offers a powerful call processor and greater internal data transfer capabilities—perfect for meeting the needs of a small contact center or a business with a CRM focus. IP412 Office allows businesses to expand to 4 T1/PRIs and 12 expansion modules— a total capacity of 256 end points and 288 trunks.
It provides two 10/100 Mbps switched Ethernet ports (compared to eight dual speed ports on IP403 and IP406).